Intelligent customer support automation that scales with your business
Get Started NowCustomer starts a conversation through the embedded chat widget on your website and gets instant and personalized support
Our AI instantly analyzes customer queries and provides accurate responses using your comprehensive documentation and knowledge base
When the AI encounters complex issues or needs additional information, it seamlessly escalates to human experts via WhatsApp for immediate assistance
Automatically create and track customer issues with detailed logs and status updates
AI automatically grows your documentation by learning from interactions with product owner (WhatsApp)
Get notified about important client demands and trending support topics in real-time
AI chatbot actively converts visitors into clients by intelligently selling your products when they ask questions
Frequently asked questions are automatically cached for lightning-fast responses and reduced costs, while maintaining accuracy and freshness
AI can performs custom actions on your application on behalf of the user, like a real customer service agent
Base subscription enables all core features
| Service | Price |
|---|---|
| AI thinking (input) | $0.00125/1K tokens |
| AI thinking (output) | $0.01/1K tokens |
| Cached responses | $0.006/message |
Get your $12 free credit now!
(Promotional credit for new verified accounts; limited quantity available. Non‑withdrawable. Terms apply.)
Get up and running in minutes with our simple integration
Add our chat widget to your website for guest users
<script src="https://cdn.directsupport.ai/embed.js"
data-api-token="your_api_key">
</script>// Hide the widget
window['AISupportWidget'].hide();
// Show the widget
window['AISupportWidget'].show();Add our chat widget to your website with user identification
Create a webhook endpoint to validate user tokens
<script src="https://cdn.directsupport.ai/embed.js"
data-api-token="your_api_key">
</script>// Pass a secure token to identify the current user
window['AISupportWidget'].setUserToken(token)
// Show the widget
window['AISupportWidget'].show();
// Hide the widget
window['AISupportWidget'].hide();GET /your_webhook/validate-token?userToken=USER_TOKEN&sharedSecret=YOUR_SHARED_SECRET
Response:
{
"valid": true,
"userInfo": {
"name": "John Doe",
"email": "john@example.com",
"isGuest": false,
"uniqueId": "USER_UNIQUE_ID",
"priority": "lowest" // 'regular', 'high'
},
"tokenExpiresMin": 30 // Token cache duration (optional)
}